CareerMate Terms of Service
Last updated: 19 June 2026 Effective date: 19 June 2026
These Terms of Service ("Terms") govern your access to and use of CareerMate (the "Service"), a mobile application provided by Ilia Vlasov, operating as "w4app" (sole trader), domiciled in Finland ("we", "us", "our"). After the planned reorganization (expected Q3 2026), the Service will be operated by w4app Oy (legal successor; see Section 17 — Assignment).
By downloading the Service, creating an account, or otherwise using the Service, you ("you", "User") agree to be bound by these Terms. If you do not agree, do not use the Service.
1. The Service
Plain summary: CareerMate is an AI voice interview-practice tool. You pick a role and difficulty, an AI interviewer asks questions in a synthetic voice, you answer by speaking or typing, and you get sample answers and objective delivery facts afterward. It is practice — not an assessment, not a hiring decision, and not a guarantee of any outcome.
CareerMate is an AI-powered interview-practice tool that:
- Lets you pick a target role and difficulty and run a voice or text practice session
- Has an AI interviewer ask questions in a synthetic, AI-generated voice
- Lets you answer by speaking (optional voice answers, transcribed to text) or by typing
- Shows, after a session, standalone sample model answers for reference and objective delivery metadata (turn length, pause length, filler-word counts)
The Service is a preparation aid you use before a real interview. It is not an interview-evaluation, candidate-assessment, scoring, or hiring service, and it does not judge your answers or your hireability. See Section 5.
2. Eligibility
You must be at least 16 years old to use the Service, or the minimum age of digital consent in your country if higher. (This aligns with Privacy Policy Section 8.) By using the Service, you represent that:
- You meet the minimum age above
- You have legal capacity to enter into binding agreements
- You are not located in any jurisdiction where the Service is prohibited
If you are using the Service on behalf of an entity, you represent that you have authority to bind that entity to these Terms.
3. Account
CareerMate uses magic-link sign-in. You agree to:
- Provide an accurate email address
- Keep access to your sign-in email secure
- Notify us promptly of any unauthorized access
- Not share your account with others
We may suspend or terminate your account for material breach of these Terms or for conduct that, in our reasonable judgment, harms other users, third parties, or the Service.
4. License
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to install and use the Service on devices you own or control, solely for your personal, non-commercial use.
You may not:
- Reverse engineer, decompile, or disassemble the Service except as permitted by Finnish law
- Use the Service to develop a competing product
- Resell, rent, lease, or sublicense the Service
- Bypass technical measures that protect content or features
- Use the Service in a way that violates law
5. Practice-Tool Disclaimer — IMPORTANT
Plain summary: CareerMate helps you rehearse. It does not score, rate, or evaluate you, it cannot predict or guarantee any interview or hiring outcome, and the AI's questions, sample answers, and delivery facts can be incomplete or wrong. Treat it as practice, not as advice or assessment.
- CareerMate is a preparation tool, not an evaluator. It does not score, rank, rate, characterize, or assess your answers, your delivery, or your suitability for any role. The objective delivery metadata it shows (filler-word counts, pause lengths, turn timing) are descriptive facts about your speech, not a judgment of quality and not a normative threshold.
- No outcome is guaranteed. Using CareerMate does not improve, predict, or guarantee the result of any real interview, application, or hiring decision. We make no representation about employment outcomes.
- AI outputs may be inaccurate. Interview questions, sample model answers, and transcriptions are AI-generated and may be incomplete, incorrect, biased, or unsuitable for your situation. Sample answers are reference material, not advice tailored to you.
- The interviewer voice is AI-generated. The questions are spoken by a synthetic, AI-generated voice that is machine-marked as AI-generated (EU AI Act Article 50(2)) and disclosed to you (Article 50(1)). It is not a real person and does not impersonate any real person.
- Voice answering is optional. You can use CareerMate fully by typing. Voice answers are processed only to transcribe your speech to text; see the Privacy Policy and Section 11.
You use the Service and act on its outputs at your own discretion. The Service does not provide career, legal, financial, or professional advice.
6. Subscriptions and Billing
Plain summary: there is a free tier with a monthly session cap and a paid "Pro" tier. Billing runs through Apple.
The Service is available as:
-
Free tier — limited to 5 practice sessions per month (enforced server-side), core features, no payment required.
-
Pro — the paid tier, offered monthly or annually:
- Pro Monthly — US$9.99 / month, auto-renewing
- Pro Annual — US$89.99 / year, auto-renewing
Prices may vary by territory and currency, and the amounts shown by Apple at the point of purchase are authoritative.
Prices are the amounts displayed by Apple at the point of purchase and may vary by territory and currency. Prices are subject to change with notice. Subscriptions are billed through Apple In-App Purchase (entitlements managed via RevenueCat) and are subject to Apple's payment terms.
Auto-renewal
Subscriptions auto-renew at the end of each billing period unless cancelled at least 24 hours before the renewal date. Cancel via your Apple ID Subscriptions settings.
Free trial (if offered)
Trials convert to paid subscriptions automatically unless cancelled before the trial ends.
Refunds
Refunds for In-App Purchases are governed by Apple's refund policy. EU consumers retain rights under EU consumer law, including, where applicable, the right of withdrawal under Directive 2011/83/EU; however, by activating digital content immediately upon download, you may expressly waive the 14-day cooling-off period to the extent permitted.
Taxes
Prices displayed by Apple are inclusive of applicable VAT/ALV where required. Apple collects and remits VAT on EU sales on our behalf.
7. Cancellation
You may cancel a subscription at any time via Apple ID Subscriptions. Cancellation takes effect at the end of the current billing period. You may continue using paid features until the end of that period.
We may terminate or suspend access immediately for breach of these Terms.
8. Intellectual Property
The Service, including all software, content, designs, trademarks, the synthetic interviewer voice, the question bank, sample answers, and AI prompt logic, is owned by us or our licensors and is protected by copyright, trademark, and other laws. Nothing in these Terms transfers any intellectual property rights to you, except the limited license in Section 4.
"CareerMate" and "w4app" are trademarks of their respective owners. Use of these names without our prior written consent is prohibited.
9. User Content
You may submit content to the Service, including:
- The role, track, and difficulty you select
- Your typed answers and notes
- Your voice answers (transcribed to text for processing; the audio itself is not retained — see the Privacy Policy)
("User Content")
Ownership
You retain ownership of your User Content.
License to us
You grant us a worldwide, non-exclusive, royalty-free license to process, store, transmit, and display User Content only as necessary to operate the Service for you (including saving your past practice sessions for your own review). This license does not permit us to:
- Sell User Content
- Use User Content for advertising
- Train AI models on your User Content
- Share User Content with third parties except sub-processors disclosed in our Privacy Policy
The license ends when you delete the content or your account, except where retention is legally required (including the minimal pseudonymized audit-log record described in the Privacy Policy).
Responsibility
You are responsible for your User Content. Do not submit content that violates the law, infringes others' rights, or that you do not have the right to provide.
10. AI-Generated Content
The Service uses a third-party AI system (currently OpenAI) to generate interview questions in a synthetic voice, to transcribe your spoken answers, and to generate sample model answers. The current set of AI sub-processors is disclosed in the Privacy Policy.
Limitations
- AI outputs may be inaccurate, incomplete, biased, or unsuitable for your situation
- Sample answers are standalone reference material, not advice tailored to you, and are never scored or compared against your answer (see Section 5)
- You are solely responsible for any decisions you make based on AI outputs
Synthetic-voice marking (EU AI Act Article 50)
The AI interviewer's voice is artificially generated. We disclose this to you (Article 50(1)) and machine-mark the synthetic audio as AI-generated (Article 50(2)).
No training on your data; no voice biometrics
We do not knowingly permit our AI processor to use your User Content for model training, and we invoke "no-training" provisions where available. We do not extract a voice-print, identify you by voice, or run emotion, sentiment, or personality inference on your voice or answers.
11. Voice Answers and Special-Category Data
Voice answering is optional; a text-input alternative is always available. The audio of a voice answer is sensitive because the words you speak can incidentally reveal special-category data under GDPR Article 9. Our handling of voice answers is governed by the Privacy Policy, which is incorporated by reference into these Terms.
Key principles:
- Voice answering is enabled only after your explicit consent (GDPR Art. 9(2)(a))
- The audio is sent to our transcription processor solely to convert speech to text, with no identifier attached, and is deleted after transcription (only the text is kept)
- We do not build a voice-print, identify you by voice, or infer emotion or sentiment
- You may withdraw voice consent at any time in settings; withdrawal does not affect prior lawful processing
12. Third-Party Services
The Service integrates with:
- Apple App Store / In-App Purchase and Apple Push Notification service (subject to Apple's terms)
- OpenAI for AI processing — voice transcription, synthetic-voice text-to-speech, and sample-answer generation
- RevenueCat for subscription/entitlement management
- (full and current list in the Privacy Policy, Section 4)
We are not responsible for third-party services. Their use is at your discretion and risk and is subject to their own terms.
13. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, except as required by mandatory consumer law.
To the maximum extent permitted by law, we disclaim:
- Implied warranties of merchantability, fitness for a particular purpose, accuracy, completeness, or non-infringement
- Any warranty that the Service will be uninterrupted, error-free, or free of harmful components
- Any warranty regarding the accuracy or appropriateness of AI outputs, sample answers, transcriptions, or delivery metadata for your circumstances
- Any warranty regarding interview, application, or employment outcomes
Nothing in this section limits rights you have under mandatory Finnish or EU consumer law.
14. Limitation of Liability
To the maximum extent permitted by law:
- Our total liability to you, in aggregate, for any claim arising out of or in connection with these Terms or the Service is limited to the amount you paid us for the Service in the 12 months preceding the event giving rise to the claim, or €100, whichever is greater.
- We are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of data, loss of profits, lost opportunities, or loss of goodwill, even if foreseeable.
Nothing in this section limits our liability for:
- Death or personal injury caused by our negligence
- Fraud or fraudulent misrepresentation
- Any liability that cannot be excluded under Finnish or EU consumer law
15. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of your breach of these Terms, your misuse of the Service, your User Content, or your violation of third-party rights or applicable law.
This Section does not apply to consumer users in jurisdictions where such indemnification is not enforceable.
16. Termination
Either party may terminate these Terms at any time. You may stop using the Service and delete your account at any time (in-app account deletion fully erases your account and content — see the Privacy Policy).
We may suspend or terminate your access for material breach, conduct harmful to other users or the Service, or compliance with law.
Sections that by their nature should survive termination (IP, disclaimers, liability limits, and governing law) will survive.
17. Assignment
You may not assign these Terms without our prior written consent.
We may assign these Terms in connection with:
- A merger, acquisition, or sale of substantially all assets
- A reorganization (e.g., transfer from the toiminimi to w4app Oy)
- A transfer of the Service to a successor entity
On any such assignment, the successor entity assumes our obligations under these Terms. We will provide notice of any such assignment via in-app message or email if you have provided one.
18. Changes to the Terms
We may update these Terms from time to time. For material changes, we will provide at least 30 days' notice via in-app message or email. Continued use after the effective date of changes constitutes acceptance. If you do not agree to the changes, you must stop using the Service before the effective date.
19. Governing Law and Disputes
These Terms are governed by the laws of Finland, without regard to conflict-of-laws principles.
For consumers domiciled in the EU: mandatory consumer protection laws of your country of residence apply where they offer greater protection than Finnish law. Nothing in this Section deprives you of those protections.
Disputes
- We encourage you to contact us first to resolve any dispute informally: support@w4app.com (or current support email)
- Disputes that cannot be resolved informally are subject to the exclusive jurisdiction of the courts of Helsinki, Finland, unless mandatory law (including the EU Brussels I-bis Regulation for consumers) directs otherwise.
- EU consumers may also use the European Commission's Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr or contact the Finnish Consumer Disputes Board (Kuluttajariitalautakunta): https://www.kuluttajariita.fi
20. Severability
If any provision of these Terms is held invalid, the remainder remains in effect. The invalid provision will be replaced by a valid one that most closely matches the original intent.
21. Entire Agreement
These Terms, together with the Privacy Policy (incorporated by reference) and any in-app notices, constitute the entire agreement between you and us regarding the Service.
22. Contact
For questions about these Terms:
- Email: support@w4app.com
Document control
- v1.0 (2026-06-19) — Published. Founder sign-off granted and licensed-attorney review waived for v1 by founder directive (ESC-044, 2026-06-19). Provider is the natural person Ilia Vlasov operating as "w4app" (sole trader); transfer to w4app Oy planned Q3 2026 (Section 17). House style mirrored from the TravelMate Terms v1 template; TravelMate's location-safety disclaimer replaced with a CareerMate prep-coach / non-evaluator disclaimer (Section 5) anchored to the product-scope PREP-COACH lock and the EU AI Act Annex III §4(a) avoidance posture. Synthetic-voice Article 50 marking (Section 10), optional-voice / Art-9 handling (Section 11), and the 5-session free tier + $9.99/mo + $89.99/yr Pro pricing (Section 6) grounded in the locked CareerMate sources (
careermate-product-scope.md,cfo-pricing-verdict-v1.md,article-50-2-exemption-determination-v1.md, the voice compliance artifacts).